Free worldwide shipping and returns - customs and duties taxes included
CUSTOMER SERVICE
We will respond to your questions within 24 hours, there will be no rest for a week.
The “Track your order” window is available anytime for you to check the status of your order.
SECURE PAYMENT
Your payment information is processed securely. We prioritise your privacy above all else.
CONTACT US
Need to contact us? Just send us an e-mail at service@kikizap.com
Product Description of "Temperature-themed" Decoden Phone Case:
Immerse yourself in Kikizap's "Temperature-themed" series with our handmade decoden phone cases. Inspired by temperature elements, each case is uniquely crafted to fit all smartphone models. Experience the beauty of nature on rainy days with these cases, offering self-fulfillment and immersion. Simply inhale the faint floral fragrance for a taste of nature's wonders.
Key Features of "Temperature-themed" Decoden Phone Case:
1.Q: Can I place an order if my phone is not an iPhone?
A: We support all phone models. Please specify in the notes section.
2.Q: Are the dolls used authentic?
A: They are 100% authentic POPMART original dolls. We never directly sell dolls; they are only used as elements incorporated into secondary creations. After a customer places an order, we purchase authentic dolls to create their customized product. The result is a beautiful cream rubber product.
3.Q: What is the delivery time?
A: It usually takes 20-30 days, depending on the time needed for the cream rubber to fully dry.
4.Q: DECODEN product feels undried upon receipt?
A: Prolonged sealing may cause softening. It's recommended to place it in a ventilated area for 1-2 days before use.
5.Q: Can I get a refund midway through?
A: We do not support mid-order refunds for this product due to its customized nature, which prevents us from reselling. Please consider carefully before placing your order.
6. Q: Is it easy to clean?
A: Yes, simply wipe gently with a damp cloth to clean.
7. Q: What if beads or other parts come off?
A: While this is uncommon, we provide glue to easily repair minor issues yourself.
Choosing a selection results in a full page refresh.
